A lot of people have been asking me this, so i thought i would share: My parents work for the school district, and i am under their insurance which is an HMO. Since i have had pots, there have been four different doctors monitoring my condition. -My general practitioner (who i see for my bags of fluid/ typical care, we get in a lot of arguments) -my cardiologist (who i talked to more often while on beta blockers, and also who i call when my pulse/bp acts funny) -my internal medicine doctors( who are the on call doctors in the hospital. They run all of my obscure requests for blood work, regulate medication dosages, and communicate between other specialists, they are kind of like my advocates. If i get admitted to the hospital, these are the people who come to see me, and find a treatment plan for my discharge) -my neurologist (who basically threw up his hands and caved on writing a referral) He wrote the referral and expressed some concern about its being approved. The referral went something like this-- lemons is approved to go to mayo clinic for the following: blood work, 6 consultations, minor lab work, and x-ray. The scope of this referral was limited and i wish i would have known then what i know now about tests that would be performed. The language did not include my emg, evoked potential test, autonomic reflex scan, holter monitor, and also to speak to a GI dr. down there for my issues--a referral that dr. g wrote. After making some phone calls, i learned that mayo would not tell me the tests to be ordered until i saw dr. g. I talked to the secretary in dr. G's office, dr. G's nurse and also mayo's preapproval department in search of these variables. The last phone call i made was to my insurance company to tell them that i could not retrieve this specific information from mayo, and i wanted to ensure that the needed tests would be covered. A representative assured me that needed tests would be covered. I took down the representatives name, the confirmation number of the call and also the date/time of the call. I also took down all of the info of my calls with mayo. This information, and this double checking are possibly the only reasons i was able to be seen. If i had not have documented these conversations and had the confirmation number of my referral approval, i doubt my referral issues while down there would have been resolved. During this process, i learned that when my dr. writes a referral it goes to a medical director/medical board who determines whether or not it will be approved. If one of my referrals is denied, there is an appeals process to go through, where i can contest this decision.